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At Beiersdorf we have been caring about skin since 1882. Throughout our history we have built trust by staying close to our consumers and developing innovative skin care brands that are tailored to their needs. We work as one global team, with one focus: making people feel good in their skin. Everywhere. Every day. As we head into the future, we want to become the number one skin care company in the world.
Making people feel good in their skin means different things to different people. That’s why, across our three global skin care brands – NIVEA, Eucerin, and La Prairie – we cater for all sorts of needs and operate across different markets: mass market, dermocosmetics, and premium.
Responsibilities:
- Coordinating with clients to process orders efficiently and accurately
- Communicating with brokers and transportation companies to resolve any issues that arise during the shipping process
- Preparing order sheets, including checking for active assortment, new products, and delisted positions
- Processing orders in the PP2 system (SAP), checking availability of products in SNP (APO)
- Providing feedback to clients on the status of their orders and addressing any concerns they may have
- Monitoring order values against agreed plans and ensuring payment statuses are up-to-date
- Ordering transportation and preparing shipment documents, including translation of invoices for customs clearance
Requirements:
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Bachelor’s Degree
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Strong Microsoft Excel skills
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SAP PP2: placing orders and processing their fulfillment
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Minimum 1 year of experience in Customer Service, experience in FMCG companies will be a plus
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Fluent spoken and written Russian and English (Intermediate +)
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Attention to details and commitment to high quality and accuracy
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A temporary employment contract (maternity leave cover)
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Comprehensive Health and Life insurance
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Partial meal allowance
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Annual bonus
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Flexible schedule and ability to work remotely according to company policy
